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YOUR TRUSTED
Offshore BPO Partner

Red Couch Limited is a global Business Process Outsourcing partner headquartered in Nigeria, with an operational presence in the United States. We help businesses of all sizes scale efficiently by outsourcing key processes to our skilled team. Our English-fluent, culturally aligned agents deliver seamless customer experiences that make your customers feel right at home

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We combine professional excellence with a friendly, laid-back approach – providing service that is both personable and world-class.

Hello!
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WHY CHOOSE
Red Couch?

We’re on a mission to be more than just a vendor; we’re an extension of your team. By partnering with Red Couch, you gain a cost-effective solution without compromising on quality.

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We adhere to international standards of training and data security, ensuring your business processes are handled with utmost care and compliance. Most importantly, our philosophy is win-win: your business grows and our community thrives

CORE
Services

Customer Support

Friendly, expert support across

phone, email, and chat to resolve issues, answer questions, and boost customer loyalty.

Back-Office Support

Efficient management of admin tasks like data entry, content moderation, and scheduling — so your team can stay focused.

Technical Support

Skilled tech support teams delivering Tier 1 and Tier 2 assistance for faster issue resolution and a better user experience.

Sales & Customer Acquisition

Inbound and outbound sales support that builds relationships, qualifies leads, and helps you grow

revenue faster.

Live Chat Support & Chatbot

Instant, real-time engagement with 24/7 live chat agents and chatbot solutions to convert visitors into

loyal customers.

Collections & Debt Management

Respectful, compliant collection services to recover outstanding payments while protecting your

brand reputation.

Lead Generation

Targeted outreach to identify, nurture, and qualify prospects — fueling your sales pipeline with ready-to-convert leads.

OUR
Promise

Creating jobs. Elevating talent. Exceeding expectations. We live by this tagline every day. It means when you work with us, you not only get top-notch service delivery that exceeds your expectations, but you also support our vision of creating meaningful jobs and empowering talented professionals.

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READY TO
Scale Up?

Let’s make it happen together. Let’s talk about how our offshore team can lighten your load and boost your productivity. Book a discovery call with us and discover the Red Couch difference. Grow with us – your success story starts here!

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